Support | Sanely Zambia
Why didn’t cashback for the purchase come?
If the reward has not been credited to your account in the order history within an hour, then there is no need to sound the alarm. This problem could arise due to the following reasons: you returned a product or service or violated one of the rules written on the store page. If you followed the rules when buying and did not cancel the order, then most likely there was a failure in the statistics, so you did not receive cashback.
Email us [email protected] the following information:
Email us [email protected] the following information:
- Order number (in the store system);
- Order date (and time if available);
- Order amount;
- Check photo.
Hi! Let us help you ;)
What is cashback?
Cashback is a refund of the percentage of money spent that the store returns to us after payment for the goods. We give most of these funds to you
In which stores can I get cashback?
In the section "Shops" on our website, you can choose any store from the presented ones and get a cashback in it.
Can I return money for purchases made before registering with Sanely?
Unfortunately no, a prerequisite for receiving a cashback is to click on our links.
